![]() ![]() It greets you by name, and you can see how many keys you’ve cut or your current status. The best part is once you log into the kiosk it recognizes who you are and all the coupons and discounts are integrated. ![]() Within less than two months we have over 15,000 members and the average order size of a member is 50% higher than non-VIP members. Have you noticed a significant benefit to your company with this offering? We noticed that minuteKEY recently implemented a new VIP program. There are very few kiosks that have that high of uptime. 90% of the time they can fix the problem remotely, saving a lot of time and money. Any time something happens in the machine, it sends a ticket to our technical service organization. How the kiosk is serviced is pretty cool. What’s special about the technology in the kiosks? Probably the biggest obstacle, since we own the machines and they’re fairly expensive, is the cost of capital. We get international requests frequently, but before we go into other countries we need to focus on our current demand in the U.S.A.Īs a middle market company, what would you say is your largest obstacle right now? Right now minuteKEY is only expanding into Canada. Pilots in other hardware channels and even grocery channels have also proven successful.ĭoes minuteKEY have a large global market and are you trying to expand into other countries? MinuteKEY is now in 1,000 Lowe’s stores has 1,500 kiosks in Walmart and has totally replaced manual key cutting in Menard’s stores. Lowe’s was very receptive and loved that they were able to free up the labor previously occupied by the manual key desk. The first major pilot consisted of putting kiosks in 50 Lowe’s stores. The new team began doing several pilots with different retailers. Fagundo’s previous experience in the kiosk industry, selling his business to Coinstar and as a senior executive at Coinstar made him a great fit. After seven years of developing the technology, the brothers brought in current CEO Randall Fagundo. As a solution, Ari and Dani came up with the idea to automate the process through a kiosk. However, due to the high volume of keys being cut, most retailers felt the need to provide the service. Because of the high return rate and being a low-ticket item the brothers knew stores didn’t like to cut keys. There was typically a high degree of miscuts in manual key cutting: 10-15% of the time, the keys don’t work. MinuteKEY was the result of two brothers, Ari and Dani Freeman’s frustration surrounding the hassle of getting keys cut. We recently spoke with Chris Lohmann, Senior Vice President of Sales and Marketing, about minuteKEY’s unique perspective as a middle market company. 5000 list for growing privately held companies. Magazine ranked minuteKEY 11 on the annual Inc. ![]() Each machine is highly accurate and user-friendly, ensuring each customer walks away satisfied and with a working key duplicate. minuteKEY combines robotics and software engineering to provide consumers the first self-service key duplication kiosk. MinuteKEY: Revolutionizing the Key Industryįounded in 2008, minuteKEY has rapidly transformed the key-cutting industry. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |